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Job Title : Desktop support

Location: Santa Fe, new Mexico

Duration: Long term

Job Type : Contract (We can consider - W2)

Responsibilities:

Install, configure, and support Windows 10/11 desktops, laptops, Microsoft 365, Active Directory, Azure AD, and enterprise endpoint management tools.
Troubleshoot hardware, software, OS, network connectivity, VPN, DNS, DHCP, TCP/IP, printer, and peripheral issues in enterprise environments.
Perform user account administration, password resets, group membership management, and access provisioning using Active Directory and Microsoft Entra ID.
Deploy operating system images, software packages, patches, and security updates using Microsoft Intune, SCCM (MECM), MDT, or similar endpoint management solutions.
Support endpoint security solutions, BitLocker encryption, Microsoft Defender, antivirus platforms, multi-factor authentication (MFA), and compliance policies.
Utilize ServiceNow, Jira, or similar ITSM tools to manage incidents, service requests, asset inventory, and SLA-driven ticket resolution while collaborating with infrastructure, network, and cybersecurity teams on escalated issues.

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Apply for Desktop Support at Devbytes Inc